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On the other hand, Webex Calling receptionist only works with Webex Calling Multi-Tenant.

Our Imagicle Attendant Console can wor, even in a mixed and hybrid scenarios (exclusive!), so with both Webex Calling Multi-Tenant, Dedicated and UCM On Prem, granting the same service level and user experience.

But let me try to highlight why the 2 solutions are not comparable:

Cisco attendant console client download for free#

This accomplishment makes us beyond happy, and we hope it can make you and your company happy as well, aligning with our vision to simplify communications to enhance human relationships, providing you with an easy-to-use, advanced customer service management solution that will allow you to concentrate on your core business without having to worry about technical matters.Д«y now, you could be wondering: Bernardo, this is very interesting, but why should I pay for something that itвЂ™s already available for free within Webex? By chance, are you referring to Webex Calling Receptionist? Yes, youвЂ™re right! Leverage the panic button for critical situations.Consult the call registry and call back.See the telephony presence and rich presence status from Webex, as well as Jabber and Microsoft Teams, to know your colleaguesвЂ™ reachability at a glance.Integrate your operator console with your calendars.Always know whoвЂ™s calling thanks to Caller ID and set Favorites.Make, answer, hold, resume, park & retrieve, transfer (blindly or with consultation), distribute, and hang up calls.But what does this powerful integration allow you to do, exactly?Д«y integrating your Attendant Console, from your own Webex client youвЂ™ll be able to:

Cisco attendant console client download full#

With PBXвЂ™s coming to the end of their life cycle, the need to reduce the time spent by IT staff for provisioning, break-fix, and maintenance, and the requirement to get more predictable costs, it was only natural for us to work towards providing full integration with Webex Calling, both multi-tenant and dedicated, with Cisco being a leader in these market transitions, constantly evolving its products and offers. With Cloud Calling at the forefront of the worldwide transition from traditional workspaces to modern, hybrid ones, the need for advanced, flexible, secure Cloud solutions is something Imagicle strives every day to satisfy.

Moving UCs to the Cloud has never been easier. This makes Imagicle the only ecosystem partnerВ to offer a flagship Cloud Attendant Console,В complete with Advanced QueueingВ and Auto AttendantВ services, able to work in mixed environments,В and fully compatible with all Cisco platforms: UCM, HCS, and Webex Calling, both multi-tenant and dedicatedВ (former UCM Cloud). Leveraging native Webex APIs to control the Webex client or your IP Phone, our Attendant Console for Webex Calling successfully passed the technical review by Cisco! Today, following the path we started in Summer, weвЂ™re thrilled to announce that, in Winter Release 2022, this integration was taken to the next level. In Summer Release 2021, we had announced that our Attendant Console was available to integrate with your Webex Calling, making your customer service faster, smarter and easier and elevating your calling experience. Imagicle Attendant Console for Webex Calling: General Availability. Today, weвЂ™re going to talk about a powerful integration, an integration that has the potential of shooting customer satisfaction through the roof. Well, despite Cloud subscriptions on Cisco GPL S+ being great news, theyвЂ™re not the main theme of todayвЂ™s overview.

Cisco attendant console client download software#

This means that in addition to the existing perpetual licenses and software subscriptions, Cloud Software Subscriptions (SaaS) options will be purchasable directly on Cisco Global Price List Solutions +В for all the Imagicle apps: Call Recording with Voice Analytics, Attendant Console, Auto Attendant/ Advanced Queueing, Manager Assistant, Call Analytics, Contact Manager, Digital Fax, and Hotel Services. As you know, we never stop trying to make our customersвЂ™ and partnersвЂ™ lives easier, and thatвЂ™s the reason for todayвЂ™s first big news: our Imagicle UC Cloud Suite will be available directly on Cisco Global Price List Solutions +В as of early 2022. In short, this means that the Imagicle UC Suite has been officially recognized and chosen by Cisco as a complete set of UC apps that add value to Cisco calling platforms. Imagicle has been a Cisco Preferred Solutions Partner for many years, with our solutions available through the Cisco Global Price List Solutions +В as software subscriptionsВ and perpetual licenses. Your winning calling duo: Cisco and Imagicle.